What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my JotForm Account is Suspended

    Asked by relizanewilaya on May 26, 2013 at 11:32 AM

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

    We will try to resolve this issue as quickly as possible.

    --------------------------------------------------------------------------------------

    1-   1-      It ‘s a Contact forms

    2-    2-     Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue

    http://www.wilaya-relizane.dz
    Screenshot
    JotForm jotform account contact forms email style size
  • Profile Image

    Answered by sidharth_kch on May 26, 2013 at 11:35 AM

    @relizanewilaya

    I checked your account and it's already active.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image

    Answered by relizanewilaya on May 26, 2013 at 12:03 PM


    De : JotForm Support Forum [mailto:jotform@jotmails.com]
    Envoyé : dimanche 26 mai 2013 17:36
    À : mekkimediatel@hotmail.com
    Objet : Re: Why my JotForm Account is Suspended

    Answered by sidharth_kch
    @relizanewilaya
    I checked your account and it's already active.
    Should you have any questions please feel free to contact us.
    Thanks,
    Sidharth
    --------------------------------------------------
    Hi, what you checked, it’s a new account

    This account is Suspended
    http://pme-relizane.mekkitel.com/contact-form-suspended.html

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    Answered by pinoytech on May 26, 2013 at 12:06 PM

    @relizanewilaya

    I have now re-activated your account and it should be working fine now. Our autophishing detection system mistakely suspended your account. We really apologize for the inconvenience that may have caused.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by relizanewilaya on May 26, 2013 at 12:17 PM


    De : JotForm Support Forum [mailto:jotform@jotmails.com]
    Envoyé : dimanche 26 mai 2013 18:07
    À : mekkimediatel@hotmail.com
    Objet : Re: Why my JotForm Account is Suspended

    @relizanewilaya
    I have now re-activated your account and it should be working fine now. Our autophishing detection system mistakely suspended your account. We really apologize for the inconvenience that may have caused.
    If you need further assistance, do let us know.
    Thank you!
    -----------------------------------------------------
    The account re-activated.
    Thank you!
  • Profile Image

    Answered by ESSAMAMRICANY1 on October 03, 2013 at 05:45 AM

    why my account is suspended 
     ESSAMAMRICANY

  • Profile Image

    Answered by jedcadorna on October 03, 2013 at 07:15 AM

    @ESSAMAMRICANY1,

    I have replied to you via this thread.

  • Profile Image

    Answered by semih92_ozdemir  on October 23, 2014 at 06:54 AM

    Due to terms of use have been violated, your account has been suspended. I would be glad if you can reactivate this account.
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    Answered by Shadae on October 23, 2014 at 11:15 AM

    Hi semih92_ozdemir,

    I have moved your requested to a new thread: http://www.jotform.com/answers/447965

    It will be addressed there. Thank you.

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    Answered by zst33461  on May 22, 2015 at 01:30 PM

    Can you please reactivate my account? I am a new user and have recently  been testing out these forms. I'm guessing g that some of my test submission caused me to go beyond the limit of SSL submissions. I was completely  unaware of the limit until after I recieved notification. I'm in the process of trying to determine if I will buy a package for my program for use this year. Any assistance  would be greatly appreciated. 

     

    Thanks!

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    JotForm Support

    Answered by david on May 22, 2015 at 01:42 PM

    @zst33461, I have moved your request to a thread of its own, we will follow up here shortly:

    http://www.jotform.com/answers/574730

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    Answered by anhnamhp3 on September 15, 2015 at 11:05 AM

    Hello Jotforom!

    I have notified staff: Your Account JotForm anhnamhp3 is Suspended.

    I swear that everything I do is only to support my work as ordered, to send contact information. ..

     

    anhnamhp3

    anhnamhp3@gmail.com

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    JotForm Support

    Answered by david on September 15, 2015 at 12:12 PM

    @anhnamhp3 Since this thread is quite old, I have moved your new request to a thread of its own.  I will follow up here shortly:

    http://www.jotform.com/answers/662505

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    Answered by Pamela  on April 11, 2016 at 05:05 PM

    David..

     I am having the same issue.  I need my acct re activated ASAP.   I have sent numerous requests and no res
    ponse

     

    Please help

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    JotForm Support

    Answered by david on April 11, 2016 at 06:17 PM

    @Pamela I have moved your request to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/815803