Why my JotForm Account is Suspended

  • Profile Image
    relizanewilaya
    Asked on May 26, 2013 at 11:32 AM

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

    We will try to resolve this issue as quickly as possible.

    --------------------------------------------------------------------------------------

    1-   1-      It ‘s a Contact forms

    2-    2-     Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue

    http://www.wilaya-relizane.dz
  • Profile Image
    sidharth_kch
    Answered on May 26, 2013 at 11:35 AM

    @relizanewilaya

    I checked your account and it's already active.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image
    relizanewilaya
    Answered on May 26, 2013 at 12:03 PM


    De : JotForm Support Forum [mailto:jotform@jotmails.com]
    Envoyé : dimanche 26 mai 2013 17:36
    À : mekkimediatel@hotmail.com
    Objet : Re: Why my JotForm Account is Suspended

    Answered by sidharth_kch
    @relizanewilaya
    I checked your account and it's already active.
    Should you have any questions please feel free to contact us.
    Thanks,
    Sidharth
    --------------------------------------------------
    Hi, what you checked, it’s a new account

    This account is Suspended
    http://pme-relizane.mekkitel.com/contact-form-suspended.html

  • Profile Image
    pinoytech
    Answered on May 26, 2013 at 12:06 PM

    @relizanewilaya

    I have now re-activated your account and it should be working fine now. Our autophishing detection system mistakely suspended your account. We really apologize for the inconvenience that may have caused.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image
    relizanewilaya
    Answered on May 26, 2013 at 12:17 PM


    De : JotForm Support Forum [mailto:jotform@jotmails.com]
    Envoyé : dimanche 26 mai 2013 18:07
    À : mekkimediatel@hotmail.com
    Objet : Re: Why my JotForm Account is Suspended

    @relizanewilaya
    I have now re-activated your account and it should be working fine now. Our autophishing detection system mistakely suspended your account. We really apologize for the inconvenience that may have caused.
    If you need further assistance, do let us know.
    Thank you!
    -----------------------------------------------------
    The account re-activated.
    Thank you!
  • Profile Image
    ESSAMAMRICANY1
    Answered on October 03, 2013 at 05:45 AM

    why my account is suspended 
     ESSAMAMRICANY

  • Profile Image
    jedcadorna
    Answered on October 03, 2013 at 07:15 AM

    @ESSAMAMRICANY1,

    I have replied to you via this thread.

  • Profile Image
    semih92_ozdemir 
    Answered on October 23, 2014 at 06:54 AM

    Due to terms of use have been violated, your account has been suspended. I would be glad if you can reactivate this account.
  • Profile Image
    Shadae
    Answered on October 23, 2014 at 11:15 AM

    Hi semih92_ozdemir,

    I have moved your requested to a new thread: http://www.jotform.com/answers/447965

    It will be addressed there. Thank you.

  • Profile Image
    zst33461 
    Answered on May 22, 2015 at 01:30 PM

    Can you please reactivate my account? I am a new user and have recently  been testing out these forms. I'm guessing g that some of my test submission caused me to go beyond the limit of SSL submissions. I was completely  unaware of the limit until after I recieved notification. I'm in the process of trying to determine if I will buy a package for my program for use this year. Any assistance  would be greatly appreciated. 

     

    Thanks!

  • Profile Image
    david
    Answered on May 22, 2015 at 01:42 PM

    @zst33461, I have moved your request to a thread of its own, we will follow up here shortly:

    http://www.jotform.com/answers/574730

  • Profile Image
    anhnamhp3
    Answered on September 15, 2015 at 11:05 AM

    Hello Jotforom!

    I have notified staff: Your Account JotForm anhnamhp3 is Suspended.

    I swear that everything I do is only to support my work as ordered, to send contact information. ..

     

    anhnamhp3

    anhnamhp3@gmail.com

  • Profile Image
    david
    Answered on September 15, 2015 at 12:12 PM

    @anhnamhp3 Since this thread is quite old, I have moved your new request to a thread of its own.  I will follow up here shortly:

    http://www.jotform.com/answers/662505

  • Profile Image
    Pamela 
    Answered on April 11, 2016 at 05:05 PM

    David..

     I am having the same issue.  I need my acct re activated ASAP.   I have sent numerous requests and no res
    ponse

     

    Please help

  • Profile Image
    david
    Answered on April 11, 2016 at 06:17 PM

    @Pamela I have moved your request to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/815803