What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find my form from 'my form'

    Asked by snowshadowtt on May 26, 2013 at 11:33 PM
    Hi there,
    I created a form last month. Today when I log in my account, I could not find the form at 'my form.'
    I tried one submission from my website, I still can submit and receive the form. However, how can i manage my form if i could not find it from my account? 
    Thank you.
    Iris.
    find div
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    Answered by BruceDaley on May 26, 2013 at 11:42 PM

    Having the same problem.

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    Answered by purnimab on May 26, 2013 at 11:45 PM

    Same here, what am is suppose to do now, i have customers sending forms.....its distressing.

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    Answered by NSWBranchTraining on May 27, 2013 at 12:16 AM

    Also same here, just posted the same question, glad it's not just me, but I also hope it's fixed soon as I need access urgently

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    JotForm Support

    Answered by paulsimpson on May 27, 2013 at 12:19 AM

    Hi,

    I am a member of the Jotform development team. I am working on a fix for you now. Sorry for the inconvenience.

    Can I ask which browsers you are using to access the site please?

    Paul

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    Answered by NSWBranchTraining on May 27, 2013 at 12:23 AM

    I'm using safari, thank you for looking into it

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    Answered by purnimab on May 27, 2013 at 12:24 AM

    Mainly I use Safari, but i tried with chrome also, but its not working. "My form" tab is empty.

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    JotForm Support

    Answered by paulsimpson on May 27, 2013 at 12:33 AM

    I have issued a fix for this error. Please clear your cache and sign back into your account and you should be able to see your forms.

    Paul

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    Answered by NSWBranchTraining on May 27, 2013 at 12:45 AM

    Perfect, all working again, thank you

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    Answered by sidharth_kch on May 27, 2013 at 12:56 AM

    @NSWBranchTraining

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

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    Answered by purnimab on May 27, 2013 at 12:59 AM

    Thanks for a quick fix. 

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    Answered by sidharth_kch on May 27, 2013 at 01:30 AM

    @purnimab

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth