- sridevi_exeterAsked on May 27, 2013 at 07:14 AM
We have embeded the form to our site. When the user hits enter on one of the text fields the form gets submitted even if the required fields are not yet filled. I went through the forum but could not get a working solution. The user gets to see the captcha that is placed at the end of the document on submission.
Could you please help us sort this out asap.
- sidharth_kchAnswered on May 27, 2013 at 07:35 AM
Request you to please let us know your website URL where you have embedded your form?
I don't see any reason why a form with required fields can be submitted blank.
As far as I know that there are two possibility where a form with required fields can be submitted blank. One possibility is that the form having conflict between jotform script and other script of your website. This can be resolved if you embed your form using iFrame embed method.
Have you tried doing a submission yourself and end up getting into the issue of missing required field data? Please let us know and we will investigate further.
- dinesh-itAnswered on May 27, 2013 at 07:41 AM
Hi, yes I am able to replicate the problem you said. I will assign this Bug to the developer. You will get updated once your Bug is fixed.