Why is the auto numbering function duplicating numbers?

  • Profile Image
    nmhg
    Asked on May 28, 2013 at 08:23 AM

    In my form "Process Change Request" found in User Account name "NMHG" we found the auto numbering function duplicated numbers.  You can see the PCR Number 81 can be found 5 times.  "PCR81".  This is supposed to auto index and has up until this point.  Now it appears to be auto indexing again.

    Can you tell me if it is something one of our users did or was it a system fault.

     

    Chris Cox

    +1 859 986 4141

  • Profile Image
    glennlee
    Answered on May 28, 2013 at 09:39 AM

    Hi Chris,

    Sorry for your inconvenience.

    We had a glitch on the unique ids last week but the issue has been resolved already. I also checked your latest submission's unique ids and the unique ids are working fine now.

    Thanks,