Address field is not being sent to Pipedrive account.

  • leizman
    Asked on March 25, 2020 at 2:42 AM
    2.  On the deal integration, the address is not moving over to the Pipedrive app.  I have tried both the normal address fields and the combined address field and neither are transferiring.
  • Ashwin JotForm Support
    Replied on March 25, 2020 at 3:24 AM

    I did check the Pipedrive integration and though the address field is one single field but while in integration, it is displayed as multiple fields.

    I would suggest you to please use regular short text entry field for each address line 1, line 2 and city etc. Have you tried it already? I would suggest you to please try our single field for each line and get back to us if the issue persists.

    We will wait for your response.

  • Scott Leizman
    Replied on March 25, 2020 at 11:56 PM

    Here are the screenshots:1585194941F18B4FC7 2B42 475C 8B5B 14EDEB Screenshot 101585194962AFC15A60 4236 4853 9C8F FBB15C Screenshot 21

  • Ashwin JotForm Support
    Replied on March 26, 2020 at 2:30 AM

    What I meant is, instead of address field please add regular short text entry field in form for each address line and then integrate your form with PipeDrive account to see if the data is being sent successfully. 

    Do get back to us if the issue persists with short text entry field, we will take a look.

  • leizman
    Replied on March 26, 2020 at 3:29 AM
    I will do that but the other issue is more important right now. It would be great if that could be resolved.
    Scott Leizman
    ...
  • Ashwin JotForm Support
    Replied on March 26, 2020 at 4:44 AM

    I have already responded to your other thread on important fields issue.