My form comes up as disabled I need it working asap.

  • Profile Image
    Dom 
    Asked on March 25, 2020 at 08:40 AM
  • Profile Image
    Jed_C
    Answered on March 25, 2020 at 09:26 AM

    Your form https://www.jotform.com/form/200767649979376 was flagged due to it was asking users to upload an ID. We cannot encrypt the uploaded files that is why it is not allowed and is a violation to our terms.

    You can ask for ID # using a short text entry field, but you need to comply by adding the following widgets.

    1. Add the Terms & Conditions Widget(or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    I have deleted the field and activated your account. Please make sure to add the mandatory widgets requested above to avoid your account being suspended again.

    Let us know if you have any questions or if you need further assistance.