What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    maximum memory exceed - how do I delete pictures that have been upload that I no longer need?

    Asked by candleglassman on May 28, 2013 at 09:47 AM

    these are customers photos that I used to create a product and no longer need

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    Answered by sidharth_kch on May 28, 2013 at 10:00 AM


    I see that your account is in OVERLIMIT status as you have used 135 MB of upload space.

    If you want to delete the uploaded files, you will have to actually delete the associated submission on which the images are attached.

    Let us know if you need further assistance.



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    Answered by candleglassman on May 29, 2013 at 10:46 AM

    OK, how do I do that?

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    JotForm Support

    Answered by abajan on May 29, 2013 at 10:55 AM


    Please see our colleague Jonathan's post in this thread. If you need further assistance, we'd be happy to help.