All forms are having Issue with PayPal payment gateway

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    RichieRich19857
    Asked on May 28, 2013 at 10:07 AM

    I have paypal payment options set up on pretty much everyone of my forms. When the user selects an option it is automatically changing from the correct price to a random amount considerably less than the amount that is supposed to be charged. This is a serious issue as customers are not being charged the appropriate amount.

    To be more specific,

    If you select the 12 week ($99 option) on the link below it charges you $30.

     

    I have gone through several forms and deleted the product option and re imput it . Still no success.

    Thanks in advance for you speedy help with this issue. Again this seems to be happening on most all forms not just the one linked.

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    abajan
    Answered on May 28, 2013 at 11:08 AM

    I've submitted an urgent ticket for you. Hopefully, we can get this resolved quickly because as you have stated, it's a serious issue. It appears to be affecting only your forms because when I cloned the form at the link, it exhibited the same behavior but my own payment forms are okay.

    A developer will be in touch with you as soon as they have identified the source of the problem.

    Our apologies for the inconvenience caused.

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    NeilVicente
    Answered on May 28, 2013 at 10:57 PM

    Fixed. Kindly refresh your browser and clear its cache if the changes do not appear on your end.

    Cheers!

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    RichieRich19857
    Answered on May 29, 2013 at 06:33 PM

    That You for you speedy help with this issue!

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    abajan
    Answered on May 29, 2013 at 06:38 PM

    On behalf of Neil, you're quite welcome :)