What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Retrieving an Attached Image caused a 504 Gateway Time-out

    Asked by jmputz on May 28, 2013 at 12:05 PM

    I do not use to ask a lot of questions here  (I do it on my other account, BBIE...), but now I have a kind of a problem with my personal website...

    Retrieving an image sent through a Jotform form results in a time out.. This is annoying as I need this bottle for publication on my page.

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    Answered by KadeJM on May 28, 2013 at 01:49 PM

    Hi, can you please try downloading the image again with the link you are using? I was able to access your image and download it. I tried this twice to doublecheck it. Please let us know if the problem continues on your end.


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    Answered by jmputz on May 28, 2013 at 02:00 PM
    I retried it just after sending my post. And I could download it. This was probably a problem for a few minutes
    Sent from my iPhone