bug tabela de entrada

  • BSSYSTEMAPP
    Asked on March 26, 2020 at 10:39 AM

    já inseri o widget tabela de entrada, o usuário responde os campos dele, mas, quando eu recebo o formulário preenchido, ele aparece em branco.

    Jotform Thread 2226996 Screenshot
  • John Support Team Lead
    Replied on March 26, 2020 at 11:45 AM

    It seems you've been receiving an older version of the PDF Document. Please follow this guide so the new PDF version gets attached to the email:

    bug tabela de entrada Image 10

    You'll be able to receive a PDF document with this format:

    15852375422226996 2 Screenshot 21

  • BSSYSTEMAPP
    Replied on March 26, 2020 at 9:30 PM

    como eu faço para organizar meu pdf?

    e como eu faço para que apenas as opções respondidas saiam no pdf?

  • Jimmy_D
    Replied on March 26, 2020 at 11:09 PM

    Hi, 

    To hide the empty fields on your form, please follow the steps below. 

    1. Click on SETTINGS on the top navigation bar. 

    2. Click on EMAILS

    3. Then hover on the email alert and click the pencil icon to edit. 

     4. Click on the ADVANCED tab, and scroll down, and enable the "Hide Empty Fields" option. 


    See a demo on the screencast below:

    1585278525hide empty field Screenshot 10

    I hope this was helpful.

    regards,