On my Cards Layout Form, I have selected to enable the save and continu

  • augustineclassical
    Asked on March 26, 2020 at 5:00 PM

    On my Cards Layout Form, I have selected to enable the save and continue later option.

    However, when the respondent clicks the link emailed to them (by clicking Save & Continue Later) it’s a blank form – none of their previous data was saved….

    My Cards Form: https://form.jotform.com/200853745138053

  • Vanessa_T
    Replied on March 26, 2020 at 5:33 PM

    I just tried to fill out your form and saved it, and when I clicked the link on the email, the form was prepopulated with my previous answers.

    Note that the welcome page will always show and after that, user will be shown the last card that was saved.

    1585258309A Screenshot 10

    If the issue persists on your end, can you please share to us the session link that you were using. We would also like to test out that session.

  • augustineclassical
    Replied on March 27, 2020 at 8:22 AM

    Thanks for the reply! That leads to another question, does the responder need to click Save on each card? 

    Here is the session link . When I returned to that link it did not save the replies - it was all blank....

    1585311672IMG 0269 Screenshot 10

  • Jimmy_D
    Replied on March 27, 2020 at 11:02 AM

    Hi, 

    Responders don't need to click save on each card. I just checked the Save and Continue Later function, and it's working fine. 

    Feel free to contact us if you need further assistance. 

    Regards,