Multiple Emails per drop-down selection

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    Asked on May 28, 2013 at 05:49 PM


    Is it possible to have a email send to specific people according to which drop-down menu option is selected?

    For example, Mike, Rob and Carrie work at a company. They all have three different email addresses. A question on the company's online form has (3) different options: 1.) Web Department 2.) Graphics Department and 3.) Print Department. A customer selects "Web Department" from the drop-down. I want any inquiries for the "Web Department" to go to Mike only and not the other to two employees. Do you get where I am going with this? Is this possible and how so? I appreciate all the help I can receive. 

     Thank you,


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    Answered on May 28, 2013 at 07:05 PM

    Hi Jasmine,

    Yes. this is possible in JotForm. You can send a custom email based on form responses. You can also benefit from our guide on Smart-Forms-Using-Conditional-Logic for reference.

    Something like this


    Hope this help. Inform us if you need further assistance.