How can I ensure the form I sent is secure?

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    Lisa Webber
    Asked on March 27, 2020 at 12:58 AM

    I am a clinical hypnotherapist and want to send intake forms online. These will be blank when I send them out (obviously) so don't need security. 

    However, how can clients return securely? I saw password option - Do I use that at my end only? If so, easy! Job done.

    If not, how do I ensure their confidentiality? I want to make the process simple for my clients. Encryption seems more complex.


    Please advise .


    Many thanks  & I hope you're keeping well at this time, when I am sure you're VERY busy!!!!!


    Take care, Lisa Webber


  • Profile Image
    Richie_P
    Answered on March 27, 2020 at 05:01 AM

    All Forms created is default secure (HTTPS). Regardless of your plan, all your forms are served across protected 256 bit SSL (Secure Socket Layer) connection that uses a SHA256 Certificate. This is the same level of protection used by online banking or e-commerce providers.

    We are the first and only form builder with PCI DSS Service Provider Level I compliance, the highest security attainment you can have as a business that collects payments from, and integrates with, credit cards. All submissions are also encrypted during transmission.

    For more information, you may refer to this link:https://www.jotform.com/security/

    If you have further questions, let us know.