Jotform Submission Inbox Bug: Signatures on the submission's document inbox aren't seen

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    Angeline 
    Asked on March 27, 2020 at 02:57 AM

    Hi.  When our clients submit our forms, the signature does not appear when we open the document in the inbox.

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    Iris
    Answered on March 27, 2020 at 04:47 AM

    Hi,

    I checked your form. We have escalated your problem to the authorized team. However, we can’t give you an ETA on it, as it depends on their workload. We will inform you on this thread when they have any updates.

    Please let us know, if you need more assistance.