Coronavirus form is preventing to use JotForm

  • ericthoover1
    Asked on March 27, 2020 at 3:26 PM

    Hi!  I think you just updated your coronavirus banner and it is preventing me from using jotform.  It won't close, and "learn more" just takes you in an endless loop.

     

    Can you please disable this until you can verify it works?  I need to access my account!

     

    This banner will not die.  Clicking "learn more" doesn't work, nor does the escape key, clicking the little white x in the upper right, or using web developer tools to kill it.

  • Kiran Support Team Lead
    Replied on March 27, 2020 at 5:01 PM

    Are you referring to the image displayed below?

    158534274228032020 020326 Screenshot 10

    I have checked your account and see that there are no banners being displayed. Could you check once again and let us know if you need any further assistance. 

    Thanks!