It looks like it times out when I try to download PDF's, is it the program or my internet?

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    Asked on May 29, 2013 at 09:48 AM
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    Answered on May 29, 2013 at 10:16 AM

    Hi Jenesta,

    Thanks for contacting us!

    I tried downloading the file in your account as pdf and I was able to download it.

    Can you please try it on different browser such as google chrome or firefox.


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    Answered on May 29, 2013 at 10:23 AM
    I was in chrome on two different computers, but Firefox downloaded it right
    away. Thank you.