What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Signature not showing as filled in on some formsAsked by titaninkorp on May 29, 2013 at 10:04 AM
It seems that whenthe signature is filled in on a submission form... sometimes it doesn't show... all that shows there is "no image" image.
This is really important to us as we need a signature for contracts
Do you have any idea what the problem could be?
problem no signature
All works fine on my end. Would you please tell us how to replicate such?
Please try this solutions;
1. Clear your forms cache by following this guide: How to Clear your Form Cache
2. Clone the form and test the cloned version.
Also, provide us the form URL so we can check the form as well.