- titaninkorpAsked on May 29, 2013 at 10:04 AM
It seems that whenthe signature is filled in on a submission form... sometimes it doesn't show... all that shows there is "no image" image.
This is really important to us as we need a signature for contracts
Do you have any idea what the problem could be?
- JotForm SupportWelvinAnswered on May 29, 2013 at 12:59 PM
All works fine on my end. Would you please tell us how to replicate such?
Please try this solutions;
1. Clear your forms cache by following this guide: How to Clear your Form Cache
2. Clone the form and test the cloned version.
Also, provide us the form URL so we can check the form as well.