What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Reached the maximum submissions - Now our form has disappeared?

    Asked by pearlproperties on May 29, 2013 at 02:05 PM

    We upgraded about a week ago from the free jotform to the premium ($9.95/month) in order to have access to more form submissions per month. We did this because we recieved an e-mail saying that we had reached our maximum number of submissions. 

    Unfortunately, since we up-graded (May 23rd) our form has dissapeared from our website. We have tried to load the form back up onto the website but had no success. 

    Is there any way to get the form back up on the website?? If so, how could be go about doing this?? 

    Any Help would be great!!

    Pearl Properties Team 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on May 29, 2013 at 02:23 PM


    Get the form's code from the Embed Form Wizard

    and embed it again, using the method you previously used to embed the form when the account was at the Free (Starter) level.

    (The wizard can be loaded from the Setup & Embed tab. Click the Embed Form button, seen above the tab in the screenshot below.)


    If you need further help with this, please let us know.