CardConnect: Set Tax Options based on City

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    Asked on March 30, 2020 at 05:35 PM

    Hi there - 

    I currently use a Jotform for my online store and have it integrated with CardConnect to process payments. The sales tax on my products varies on a city-to-city basis and I need to set up the form so that specific tax amounts is applied based on the city my customer is in.

    I see that I can set up tax options to correspond with the State/Province fields - am I able to set it up so that it corresponds with the City field? 

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    Answered on March 30, 2020 at 08:38 PM


    It seems that you have posted a similar query on a previous thread:

    Unfortunately, it's not possible to set tax options based on City field as mentioned by my colleague it could only be based on State/Province. However, I'm not so sure if Cardconnect has options on their end to select the City as the reference for tax options. Like in there's an option to set this on the payment wizard, please check this thread: You can try to contact CardConnect if it's possible on their end. 

    Let us know if you need further assistance.