What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    reportar un error en jotform

    Asked by vitacorasvenecia2 on May 29, 2013 at 10:27 PM

    buenas noches es mi deber reportar un error que esta aconteciondo en jotform, resulta que tengo una cuenta con jotform gratuita la cual me da la posibilidad de tener 100 ingresos mensuales y ya me pase y me sigue dejando hacer ingresos, creo que el probema de restriccion se basa en que ami formulario le agregue codigo html para ver un informe junto con el formulario, esto a mi parecer genera el problema puesto que apesar que el formulario se desabilite el informe se bede mostrar lo cual genera un conflicto y deja seguir incluyendo mas formularios.

     

    de antemano agradezco su colaboracion y espero no ser sancionado pues no fue mi interes hacer esto

    JotForm
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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 07:28 AM

    Hi,

    You've overlimited the free 100 submissions limit for this month, you currently have 101 total of submissions. This is the reason why your form was temporarily disabled. Since it's almost the end of the month in which the submissions resets to zero every first day of the following month, I have set your submissions to 80 so your form can still stand up for this month. Your forms should now be fine.

    Kindly take note that if this happens again, you should probably consider upgrading to one of our paid plan for a higher limits. See our Pricing page for more details.

    Thanks and Regards!