What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I upgrade from the free version to a paid version without losing my forms/data?

    Asked by AmerDamer on May 29, 2013 at 10:56 PM

    I am using the free service to create forms for our church's VBS registration - both participants & volunteers.  I believe we will remain under 100 submissions per month, but I'm not totally sure.  Can I monitor the number of submissions & if I approach 100, can I then upgrade?  Will everything stay intact?  I assume the 100 free submissions/month would be a total between my two forms, correct?

    Thank you!

    Amy Newman

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    Answered by gori-mathew on May 30, 2013 at 01:16 AM

    Hi Amy,

    You will not loose your forms, we will be sending you an email when the 100 submissions mark will be almost full notifying you that you need to upgrade your account to get more submissions.

    The 100 submissions that are allocated into the plan are for all the forms in the account as a total.