my account was suspended for suspected phishing and I cannot see any recourse

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    Mark Newbauer 
    Asked on March 31, 2020 at 02:02 PM

    please help, I want to login to my account and create a new form. 

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    Answered on March 31, 2020 at 03:52 PM

    This form was found on your account as suspicious of phishing activity because you're collecting credit card sensitive info on plain text fields.

    Online Form Builders, including Jotform, are sometimes being used for fraud, and we go to great lengths to prevent this. Collecting these types of data is considered as phishing activity, per our Terms of Use.

    I've removed the guilty fields on your form and lifted the suspension of your account. We kindly advise you to refrain from making new forms that are against our terms to avoid this kind of inconvenience.