Download audio file

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    Asked on April 19, 2011 at 02:00 PM

    I am testing a new form (new user here...) and I uploaded a picture, a document and an audio file. These will be the typical files I will be receiving from users visiting my site using JotForm.

    I don't quite understand HOW to download the files. The picture file opens is a new browser window - I guess I can always "right-click" and save. The document (in pdf) opens my Acrobat program, so I guess I can save it from there. However, the audio track opens an adio player and streams the file with no downloading options.

    In reality, I would rather have the option of simply downloading each file element to my hard drive. I can't seem to find this option. Obviously, the files are residing on your server... how do I retrieve them? Ideally, I don't want to have to log-into my Dropbox account. Can't I simply access the files through your service?

    Thanks, Joe Alonso - SONGWARD

  • Profile Image
    Answered on April 19, 2011 at 03:04 PM

    Greetings Joe,

    Watch this short screencast for a workaround:

    how to download your audio files

    Hope this helps. Contact us again if you have other questions or concerns.