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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Apply Coupon Code to the Total Dollar Amount on Order Forms

    Asked by Cinderella on May 30, 2013 at 10:30 AM

    I’m trying out the coupon thing. I gave out coupons for $15.00 however, if they want to spend more than $15.00 it doesn’t let them pay the difference….?

     

    Am I doing something wrong?

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    JotForm Support

    Answered by Welvin on May 30, 2013 at 01:01 PM

    Hi,

    You have set a 15USD Flat Rate to "All Items" then some of your items are below this amount. It won't work that way. The 15USD will be deducted to "each" of the item. Not from the TOTAL. You may consider the percentage instead. Say 15%.

     

    Thanks

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    Answered by Cinderella on May 30, 2013 at 04:34 PM

    Then why offer when I set up to make $15.00 coupons wthin your system?

    My products are more than $15.00 so I'm not sure how its possible to do this as a percentage

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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 09:18 PM

    @Cinderella

    When a product is lower than the coupons amount, it will be automatically set to zero "0" if the coupon is applied. Unfortunately we do not have option that deducts the total amount of the products instead it deducts the product amount itself.

    I am not sure if this is what exactly you mean, perhaps if you could clarify it a bit further we can submit that as a request for the enhancement of the coupon feature.

    Best Regards!

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    Answered by Cinderella on May 30, 2013 at 09:25 PM
    When I purchase something for $15.00 and I have a $15.00 coupon, I’m fine.
    However, When I purchase something for $20.00 and I have a $15.00 coupon, it doesn’t work. I am not sure how to make percentages work when I’m trying to make something free, but giving them the option of purchasing more and paying for the extras.

    For example, if they want more than one $15.00 item, that’s fine, but they pay for the extras. Not everything on my site is $15.00 some is .50, $1.00 or even $20.00

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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 11:45 PM

    Hi Cinderella,

    It should supposed to work. So far I don't see $20 product on your form so I have created a demo for you.

    Form: http://form.jotformpro.com/form/31498973607973?

    Coupon: 1234

    It shows the remaining $5 of $20 since the coupon amount is $15. However, the other product $15 becomes zero since it's substracted by $15 coupon. You can see that on the demo form.

    Also, can you please confirm if what you are referring is this? Example:

    Produc 1 - $20

    Product 2 - $15
    _______________

    Total: $35 $20 (Total minus $15 from the coupon)

    We do not have this as we've mentioned previously but we can submit this as a feature request if this is really what you mean here.

    Thanks!

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    Answered by Cinderella on May 31, 2013 at 01:28 AM
    It makes a $19.00 sale free now rather than take off the $15.00 making the owe 4.00

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    Answered by Cinderella on May 31, 2013 at 01:37 AM
    Oh I understand… It can only be used on one item, not a total..
    Any suggestions on how to do this? I didn’t realize I didn’t have my shopping cart integrated with my other form

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    JotForm Founder

    Answered by aytekin on May 31, 2013 at 04:36 AM

    This feature is still in beta. So, we appreciate your feedback. I think supporting flat $ discount on the total is a very useful feature we should have. We will work on it and let you know about it. 

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    JotForm Support

    Answered by NeilVicente on June 01, 2013 at 03:18 PM

    @Cinderella

    It is now possible to have a coupon discount applied to the order total. (Paypal and Purchase Order only)/

    Please do try it out and let us know what you think.

    Kind regards