What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditions lock up website entirely

    Asked by tirnet on May 30, 2013 at 12:45 PM

    As soon as I click conditions on only 1 of my forms the screen turns grey and locks up. It is my HOME quote form.  I can open a new tab and navigate the internet with no issues when it locks up on Jotform.com.  I attached a pic of issue.  Please adivce on how I correct this issue.




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    JotForm Support

    Answered by Welvin on May 30, 2013 at 02:55 PM

    Hi Frank,

    Please try to use another browser and see if you can replicate the same. Also make sure that your browser Javascript is Enable. Check it through this website: Enable JavaScript


    Thank you!