Continue form later: option to remove login screen

  • CorpSecServices
    Asked on April 2, 2020 at 7:22 AM

    The save feature appears to work ok, but I really dislike the screen asking users to log into Jotform.  It looks unprofessional.  Users should be able to save a draft of their form in 1-2 steps.  I note they can skip it and then add their email which is great.  

    Can we skip the first screen altogether?

  • Richie JotForm Support
    Replied on April 2, 2020 at 7:26 AM

    Unfortunately, it is not possible to remove the login screen when the form respondents saves the form progress.

    They would have to click on "Skip Create an Account" to add their email address.

    Continue form later: option  to remove login screen Image 1 Screenshot 20

    Hope this information helps.

    If you have further questions, let us know.

  • CorpSecServices
    Replied on April 2, 2020 at 7:42 AM

    Thanks for your prompt reply. 

    Just some feedback, it's not a great design feature for my clients who are on my website filling out product forms to be asked to create accounts or log into a third parties website to save a form.  It looks unprofessional on my part and it discourages me from using the 'save' feature on my form even though it would be invaluable for my clients given it's a form with over 100 fields.

    They may start the form and not have all the answers in one sitting. 

  • Richie JotForm Support
    Replied on April 2, 2020 at 9:01 AM

    Thank you for your feedback.

    I have also forwarded a feature request to our developers to have an option to remove the login page when using the continue forms later feature.

    Although we cannot give an ETA when this feature would be added or will it be passed, we will keep you posted via this thread once updates are available.


  • maronitevocations
    Replied on April 8, 2020 at 11:12 AM

    I agree with CorpSecServices. This is neither a pleasant feature nor professional. I hope JotForm addresses this issue sooner than later.

  • Richie JotForm Support
    Replied on April 8, 2020 at 12:35 PM

    Hi maronitevocations,

    Thank you for the feedback. I have already sent a feature request to our developers and once we have updates regarding the request, it will be updated at this thread.