What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Sign up problems.

    Asked by lastager on May 31, 2013 at 06:09 AM

    I am trying to sign up, but it never stops hunting to see if my chosen user name is available.

    No matter what I put in there.. just keeps spinning


    Other questions:

    Do you have any phone support? ?

    What does it mean 10 "Submissions" Per month. What does a submission refer to--registrations? payments? adding things to a form?

  • Profile Image

    Answered by jefreylandicho on May 31, 2013 at 09:04 AM

    We currently do not offer phone support. You can post any concern here in the forum and we will respond to your query as soon as possible. It appears you already have an account with us under 'lastager'. Are you trying to create a new account? Please try deleteing your browser cache and cookies and try again.

    The 10 submission per month is the limit of secured submission your form can received per month which reset each month. It refers to the numbers of submission sent using your form.

    If the issue still persist, please contact us again.