What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Some of my data from forms has been deleted, can this be recovered?

    Asked by ChrisCayless on May 31, 2013 at 02:35 PM
  • Profile Image
    JotForm Support

    Answered by Mike_T on May 31, 2013 at 03:40 PM

    Thank you for contacting us.

    We do not remove any data from users' accounts.

    Unfortunately, we do not restore accidentally deleted data (by user). If you delete some important data, you can try to use email alerts to get it back.

    Note, if form is deleted it can be restored along with the data from a Trash folder.

    If you need any further assistance please let us know.