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reneelatourAsked on April 5, 2020 at 3:36 AM
Hi, I have a PDF associated with this form below. On the thank you page, I would like there to be a link {pdf-link} that the user can click and access the PDF right away. For some reason, I'm getting this error (screenshot attached) when I test out the link:
1) From my mobile device - both from the jotform form URL and embedded on my website
2) Accessing the form embedded on my website
Both give the same error message "You're not authorized, ..."
Mobile:
Desktop:
Page URL: https://form.jotform.com/92788930548171 -
KrisLei Jotform SupportReplied on April 5, 2020 at 9:26 AM
Hi,
It could be that your Privacy Settings that's causing the issue. Please try to untick the "Require login to see submissions" and "Require log-in to view submission RSS"
if the issue still persists, may we have the link or URL where your form is embedded to assist you further?
Thank you.
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reneelatourReplied on April 6, 2020 at 8:05 PM
Awesome, this worked! Thank you!