How do I downgrade back

  • Profile Image
    windowpro
    Asked on June 01, 2013 at 11:36 AM

    I went over my limit so i upgraded to 10,000 forms now I would like to downgrade back to my yearly 1000 forms

    how do I do this?

     

     

    Thank you 

  • Profile Image
    sidharth_kch
    Answered on June 01, 2013 at 02:17 PM

    @windowpro

    Yearly 1000 forms?

    Do you want to downgrade to free account or you want to downgrade to "Premium" with 1000 monthly submissions?

    Please let us know so that we can help you better.

    Thanks,

    Sidharth

  • Profile Image
    windowpro
    Answered on June 03, 2013 at 10:46 AM
    I would like to Downgrade to the 1000 Forms Premium Account
    Thank you
    Charles Pinto
    www.itxtdeals.com
    520-331-5190
    https://www.facebook.com/www.Itxtdeals
    https://twitter.com/itxtdeals
    http://www.linkedin.com/company/itxtdeals
  • Profile Image
    EltonCris
    Answered on June 03, 2013 at 10:57 AM

    Hi Charles,

    I have now cancelled your Economy Subscription and downgraded your account back to Premium. It should be fine now. The refund for the economy subscription is all set. It may take 3 to 5 days before you received it back.

    Thank you and have a nice day!

  • Profile Image
    windowpro
    Answered on June 03, 2013 at 10:58 AM
    Thank you