What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I downgrade back

    Asked by windowpro on June 01, 2013 at 11:36 AM

    I went over my limit so i upgraded to 10,000 forms now I would like to downgrade back to my yearly 1000 forms

    how do I do this?

     

     

    Thank you 

    yearly
  • Profile Image

    Answered by sidharth_kch on June 01, 2013 at 02:17 PM

    @windowpro

    Yearly 1000 forms?

    Do you want to downgrade to free account or you want to downgrade to "Premium" with 1000 monthly submissions?

    Please let us know so that we can help you better.

    Thanks,

    Sidharth

  • Profile Image

    Answered by windowpro on June 03, 2013 at 10:46 AM
    I would like to Downgrade to the 1000 Forms Premium Account
    Thank you
    Charles Pinto
    www.itxtdeals.com
    520-331-5190
    https://www.facebook.com/www.Itxtdeals
    https://twitter.com/itxtdeals
    http://www.linkedin.com/company/itxtdeals
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 03, 2013 at 10:57 AM

    Hi Charles,

    I have now cancelled your Economy Subscription and downgraded your account back to Premium. It should be fine now. The refund for the economy subscription is all set. It may take 3 to 5 days before you received it back.

    Thank you and have a nice day!

  • Profile Image

    Answered by windowpro on June 03, 2013 at 10:58 AM
    Thank you