What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issues logging in to JotForm and viewing my forms right now

    Asked by tpacompanies on June 02, 2013 at 07:10 AM

    having trouble logging in, viewing all my forms, accessing support. Either lonks do not work, take a long time to open or just freeezes. i have to go into my browser and clear the cache and sometimes this dosent even work. would like to know whats going on.


    thank you

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    JotForm Support

    Answered by EltonCris on June 02, 2013 at 08:23 AM

    Hi there,

    I was able to replicate the problem in about a few minutes but it should be fine now. Can you do a clear cache once more and relogin to JotForm?

    Do let us know if the problem still persist on your end. Thanks!