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    Problems with forms Custom Thank You redirect to URL

    Asked by marioncatering on June 02, 2013 at 03:59 PM

    Hi

    I tried to redirect my clients after they filling up thier order form to a THANK YOU page in my website but anyway they are redirected to the main page of my site?!

    www.thefood.dk/bestilling

    The clients after filling the form up should be redirected toa THANK YOU page in my site which is:

    www.thefood.dk/tak

    but they are redirected to:

    www.thefood.dk

    I have done everything as it should be but no luck!?

    And the forms have stoped to be sent to my mail as they used to?!

    I hope you will help me with those problems.

     

    Yours

    Arian Jay

    arian.jay@gmail.com

    Page URL:
    www.thefood.dk/bestilling

    order form site www
  • Profile Image
    JotForm Support

    Answered by jonathan on June 02, 2013 at 06:23 PM

    Hi Arian,

    Please try replacing the URL on the TY page to like this

    http://thefood.dk/tak

    It should work. 

    I think your root page contains cript that prevent redicrection when the sub-domain www is in the URL.

    Hope this help. Please contact us if the issue persist.

    Thanks.