What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do the captcha codes not work? The box just has that thing that keeps spinning

    Asked by allianceagent on June 03, 2013 at 01:50 AM

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    JotForm Support

    Answered by EltonCris on June 03, 2013 at 03:08 AM

    Hi there,

    That might be due to the conflicting codes between the form and your existing website scripts. I'd suggest to re-embed your form using iframe embed code. This should fixed it. How to get your Form's Iframe Code

    If using iframe doesn't make any difference, let us know here so we can assist you further. Thank you!