Mail Notifications

  • Profile Image
    cbtafrica
    Asked on June 03, 2013 at 05:26 AM

    Hi Jotform

     

    My mail notifications aren't working. Could you please assist

    Thanks

  • Profile Image
    Welvin
    Answered on June 03, 2013 at 05:51 AM

    Hi,

    Your settings are fine, but I recommend using noreply@jotform.com as your Form Sender Email.

    After that, add noreply@jotform.com to your Safe Sender List or Contact List. For more information about this issue, please kindly check this guide: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues

     

    Thanks