integration with google Spreadsheets

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    sbecattini
    Asked on June 03, 2013 at 07:03 AM

    Hi, 

    I've integrated my form with google Spreadsheets. I'm reciving the answers and the system it is automatically generating several google docs! It means that i've some answers in a spreadsheet and some others in others spreadsheets.

    Is it normal? Any idea / suggestions?

    Samuele

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    sidharth_kch
    Answered on June 03, 2013 at 07:29 AM

    @sbecattini

    Do you mean to say that you have integrated your form with google spreadsheet and each new submission on your form creates a new google spreadsheet? That's strange. I cloned your form and integrated it with google spreadsheet. I was not able to reproduce this issue.

    Please let us know if your continue to have this issue and we will investigate further.

    Thanks,

    Sidharth

  • Profile Image
    sbecattini
    Answered on June 03, 2013 at 09:48 AM

    yes, almost a new speradsheet for each new submission.

    In particular, the problem started after the test phase (when i began to recive several submissions).

    Thank you, 

     

    Samuele

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    jefreylandicho
    Answered on June 03, 2013 at 09:57 AM

    Please make sure that the fields in your Google spreadsheet are equal to the fields in your Jotform. When creating or adding a new field in your form, this is likely what will happen when the field is not available in your Google Spreadsheet. In other words, when you add a new field, you will need to reintegrate Google Spreadsheet again.

    If you have any other questions, please feel free to contact us again.

  • Profile Image
    novastor
    Answered on June 03, 2013 at 10:49 AM

    How to get all current and up-to-date submission into a new google spreadsheet?

    or

    Why do you import only 2000 oldest entries into a new google spreadsheet?


    When will the missing 1084 entries be added?

    Will this happen automatically or do I have to add the missing entries manually into the google docs?

     

    Thanks for your help

    Dorothee

  • Profile Image
    KadeJM
    Answered on June 03, 2013 at 11:06 AM

    @novastor 

    It looks like your question is partially related to this issue though it seems that your account is different from the owner of this thread's origin. I have previously started to address your issue in your original thread here: http://www.jotform.com/answers/224829-what-s-wrong-with-your-google-spreadsheed-integration-api#1

    We would like to kindly ask that you please do not open up duplicate threads and replies about the same issues as this creates confusion for everyone. However, I would like to reassure you that our Support Team will get to your problem in the order it was received as soon as possible and we will address your issue respectively to help get it resolved as quickly as we can.