What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security Certificate

    Asked by NikiLitts on June 03, 2013 at 04:52 PM

    Hi there- was wondering what to do about a few security warnings we've had when we've gone to load the pages with your forms embedded.

    One instance was with a resident using Firefox. They got a "This Connection is Untrusted" warning from firefox. What is with that?

    I got a security warning while creating a new page with a new form for our website using Internet Explorer. Both incidents happened today.


    Help, please.

    Thank you!

  • Profile Image

    Answered by khrisell on June 03, 2013 at 05:01 PM

    Are you having this problem with a specific form or all of your form? If for only a specific form, which one?

    So that we could check what is causing the security issue.

    I can see that you have several forms on your account.

    Kindly send us the link of the form so that we could replicate the issue.

    Thank you!