What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto Popup WordPress Feedback Button Plugin

    Asked by artistwebsite on June 04, 2013 at 12:29 AM

    Is there a way for this to pop up after a certain number of seconds, or when a person scrolls down, or goes to close the page?

    If so it could be a real Qualaroo or Popfeedback killer!



    This is a re-post of a comment on New Wordpress Plugin: JotForm Feedback Button

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    JotForm Support

    Answered by Welvin on June 04, 2013 at 01:07 AM

    Hi,

    Our Feedback embed option is designed to only work with a button. You may consider our Lightbox instead. Check this guide:

    http://www.jotform.com/help/220-How-to-Create-a-Lightbox-Form

    http://www.jotform.com/help/203-How-to-Auto-popup-a-Lightbox-Form

     

    Thanks

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    JotForm Support

    Answered by Welvin on June 07, 2013 at 10:50 AM

    Hi,

    I just want to update you with regards to this inquiry. I've found a way to auto popup the feedback button on your WordPress website using the Jotform Feedback Plugin, please follow these steps;

    1. Install the Jotform Feedback Button Plugin (http://wordpress.org/plugins/jotform-feedback-button/)

    2. On your WordPress Backend Editor (Appearance > Editor) , edit your header.php file and "add" the following codes:

    On top of the header.php file: 

    <?php

    $showlightbox="0";

    if(!isset($_COOKIE['beenhere'])) { 

       // been here

       setcookie("beenhere", '1');

           $showlightbox="1";

    }

    ?>


    -These codes are used to only show the popup on first initial load. You have to close/open the website to show the popup again.

    Before the closing </head> tag in the header.php file:

    <?php   

    if ($showlightbox) { ?>

    <script language="javascript">

    var delayseconds = 5;

       function pause() {

       myTimer = setTimeout('whatToDo()', delayseconds * 1000)

       }

      function whatToDo() {

    document.getElementById('jotform-feedback-23399356560967').click();

       }

    window.onload = pause();

    </script>

    <?php  } ?>

    Please make sure to change the form ID in red text above. Form ID: 23399356560967

    Note that, you have to add these codes again when or after updating your WordPress Templates.

     

    Thanks

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    JotForm Support

    Answered by Welvin on June 07, 2013 at 10:54 AM

    Form ID is the string of numbers found at the end of your form URL:

    Thanks

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    Answered by izen on September 11, 2013 at 03:38 AM

    Wow, this sounds good. Is it possible to auto pop up just when they try to close the browser/tab? That will be awesome :)

    I have seen sites which do this - when the mouse moves to the very top of webpage header area, (it's taken as a move to click the exit button on browser) this pop up at that moment would be great to collect a lead or present an offer. Any chance we can do this?

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    JotForm Support

    Answered by EltonCris on September 11, 2013 at 03:51 AM

    @izen

    Thank you for asking. 

    We will come up with a script that fits your needs but may we suggest to open your question in a separate thread first so we can assist you properly.

    Start a topic here: http://www.jotform.com/answers/answer.php?

    Thanks!

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    Answered by DesignEvo on March 04, 2014 at 10:37 AM

    I have done everything mentioned in the above tutorial, but I cannot get the results requested. It just leaves the Signup button at the top. I would like for it to pop up automatically and REMOVE the signup button.

    I would also like for it to pop up only once per browser per day...or something like that.

    Can you help? http://bit.ly/1kU1wgo

    Thanks,
    Stephanie

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    Answered by EliezerN on March 04, 2014 at 12:03 PM

    @Stephanie

    We will be more than glad to help you to accomplish what you need, however we would appreciate if you opened a new thread and post your inquiry there. That way we will be able to avoid confusion with previous messages in this thread.

    You can make reference to this thread so that we can have a context of what you are talking about.

    Thanks