Why Does Email Response not match Input Field Label?

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    choreo
    Asked on June 04, 2013 at 01:11 AM

    I am attaching an image of my Form on JotForm and the Email it sends when submitting the form. Why do the labels in Yellow not match???

    When I look at my code pasted in my page it matches the JotForm label, but it sends the "Avis Lube" label from another form?

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    Welvin
    Answered on June 04, 2013 at 01:21 AM

    Hi,

    It's probably because you've made some changes to the field labels then forgot to also change the format or the field tag into your form notification settings.

    I recommend deleting your current email notification(s) by following this guide: How to Delete Notifications/Autoresponder then re-create by following this guide: Setting Up Email Notifications

     

    Thanks

  • Profile Image
    choreo
    Answered on June 04, 2013 at 01:59 AM

    That was my problem!

     

    Thanks!

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    Welvin
    Answered on June 04, 2013 at 02:10 AM

    Great! If you have any further questions, concerns or suggestions please do not hesitate to contact us again. 

    Thanks