What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you send us an invoice?

    Asked by rvtsmidt on June 04, 2013 at 03:18 AM

    We just upgraded to the premium version of Jotform.

    Since we're a large, state-owned company, we can only pay by invoice.

    We did not find this as an option. Is it possible that you send us an invoice on paper to the address we've filled in? We have no possibilities for paying by credit card or by wire-transfer, only by an invoice on paper sent to our economy division.

    JotForm find credit card
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 04, 2013 at 04:32 AM

    Hi there!

    Thanks for your message.

    I searched your username and email address here but I haven't found any subscription record. If you've just ugpraded to Premium, may we know the order reference number found on the receipt that was sent to you by Plimus, our payment gateway? This would help us identify the exact order you've mentioned.

    Thank you!