What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Worldpay Integration: Subscription gets a blank page upon hitting submit button

    Asked by Tawhiyd on June 04, 2013 at 05:51 AM

    Payment methods still not integrate with worldpay. after submitting form redirect page stays blank.

    We would appreciate yourcontinued support.

     

    https://tawhiyd.com/index.php/2013-05-23-13-39-05/24-services/scheme/73-catch-up-contribution

    Page URL:
    https://tawhiyd.com/index.php/2013-05-23-13-39-05/24-services/scheme/7<br/>3-catch-up-contribution

    worldpay style size payment methods font
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    JotForm Support

    Answered by abajan on June 04, 2013 at 06:24 AM

    Mr Ally,

    Upon testing your form, I was able to replicate the issue but I'm unable to identify the cause. As such, I have submitted a ticket for you. The developer to whom it is eventually assigned will notify you via this thread when the issue has been resolved.

    Our apologies for the inconvenience caused.

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    Answered by Tawhiyd on June 05, 2013 at 10:56 AM

    Hi,

    Just wondering if there is an update on this?

    It's been over 24 hours and would like to know what's going on.

     

    Thanks

    Ally

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    Answered by jefreylandicho on June 05, 2013 at 11:16 AM

    Our developers are still looking into this issue. We will update you as soon as we hear from them that this issue has been resolved.

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    Answered by Tawhiyd on June 12, 2013 at 09:51 AM

    Hi,

    Just wondering if there is an update on this?

    Thanks

    Ally

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    Answered by dinesh-it on June 12, 2013 at 10:01 AM

    Sorry for the inconvenience. But we still not hear any update from our developers regarding this issue.

    We Will update this thread once we receive any updates.

    Thank you.

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    Answered by Tawhiyd on July 22, 2013 at 10:11 AM

    An inconsistent system has NO solution at all ?

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    JotForm Support

    Answered by EltonCris on July 22, 2013 at 10:52 AM

    @Tawhiyd

    We are truly sorry but we do not have updates available as of the moment. The problem is still on developers to do list. Don't you worry, I will get our developers attention about this and provide to you updates as soon as possible.

    Our apologies for the inconveniences caused.

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    JotForm Support

    Answered by EltonCris on July 22, 2013 at 10:59 AM

    @Tawhiyd

    This may not be likely a solution but may we know if you've already set the Callback URL in your Worldpay settings?