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Form isn't sending mail.... again.Asked by abcstations on June 04, 2013 at 04:46 PM
address is email@example.com
form is here http://www.kinyradio.com/birthday.html
this happens way too often
I apologize for inconvenience.
I've checked your email address and I found that:
Result: firstname.lastname@example.org was IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <email@example.com> sender rejected. IB504'
That's why you were not receiving notifications, but now I have already removed firstname.lastname@example.org from the bounce list.
Now it must work right.
Also, I would recommend you to whitelist our domain names if the issue persists:
(We use Amazon SES method for "email@example.com" sender).
In cases like this the next guide may be helpful: How to setup email alerts to prevent email bouncing related issues.
Let us know how it works or if you need further assistance.