What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Custom CSS suddenly broke

    Asked by earthsky on June 05, 2013 at 09:12 AM


    Did you roll out updates to your system last night? One of my forms has suddenly lost much of its custom CSS styling. It appears as some field class names have changed from, say form-input-wide to form-input. I was just about to roll out this new form and now it appears I'm going to have to do a lot of clean-up. I did not make any changes to the form settings between yesterday and today.

    Here's the form in question:


    As you can see, amongst other things, the padding is lost because the CSS was previously targeting the form-input-wide class.

    Please advise. 

    Thanks you,


  • Profile Image

    Answered by jefreylandicho on June 05, 2013 at 10:14 AM

    I believe we did not have any rollout which in regards to field ID's. As shown in the screenshot, the form-input-wide has not been change which is used in button and the padding is also still in there.

    Can you please provide us more specific details on what part of the form was broken so we could further assist you?