What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Show a message when a form's submission limit has been reached

    Asked by endgamepr on June 05, 2013 at 02:21 PM

    Hi there,

    I'm glad to see that the function to limit submissions is operational, but it's missing a key feature that would make it much more useful. Currently, if a form's submission limit has been reached, the form just stops working.  This means there will be a big blank space on my website where a form should be.  This isn't really acceptable.

    I want to use a form to take submissions for a free, but limited, giveaway.  If people come to the form and find that it's not there, they'll just assume it's broken, and that won't make me look good.  Do you see the problem?  It would make a LOT LOT LOT more sense, if it displayed a message that explains why the visitor can't use the contact form.  Is there any way to make this happen?

    submission limit message Submissions contact form problem
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    JotForm Support

    Answered by Morian on June 05, 2013 at 02:29 PM

    Hello! Thank you for suggestion. We understand where you are coming from and I have already forwarded this to our developers and perhaps improve the way we convey the message that the submission has reached its limits. 

    Cheers!