What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have followed these steps and still no email.

    Asked by sashaniala on June 05, 2013 at 03:19 PM

    I have followed these steps and still no email. The submissions are in my account but have not gone to my email address.

    Any suggestions?

    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

  • Profile Image
    JotForm Support

    Answered by Morian on June 05, 2013 at 03:35 PM

    Hello! I checked your account and found out that the Email you are using is indeed


    gmail only has one "l". You may have typed the extra "l" by mistake and that is precisely why you are not getting any emails.


    You would need to correct the spelling and update your email in the Accounts setting to sashianala@gmail.com


  • Profile Image

    Answered by ramyamodular on December 06, 2014 at 05:06 PM

    Dear Sir,

    Kindly we request you. We need Auto Responder with attachment file send to Customer,


    as soon as possible.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 07, 2014 at 01:44 AM


    Please check your own thread regarding the question: http://www.jotform.com/answers/470527-We-need-Auto-Responder-with-attachment-file-send-to-Customer-#1.