Can I Setup Multiple Recipients in a Single one Notification?

  • Profile Image
    daviddekel
    Asked on June 06, 2013 at 02:48 PM

    Hello.

     

    Can you send to multiple emails in 1 notification (without having to set up multiple notifications..)

     

    Please let me know

     

    Thank you

  • Profile Image
    EliezerN
    Answered on June 06, 2013 at 03:14 PM

    Hello daviddekel,

    Yes there is a way to do that, you have a limit of 10 recipients per notification, if you want more than 10 recipients, you'll have to set up another Notification.

    -First go to Email Alerts, then choose the Notification where you want to enter the email addresses.

    -After that click on Replay-To and Recipient Settings

    -Then enter the email addresses in the Recipient Email option.

    Comma and space separating email addresses

     

    And that's it, you're done.

    You also will find it easy following the steps of the next guide: Send Notifications to multiple Recipients.

    Let us know of you need further assistance.It is a pleasure to assist you.

    Thanks!

  • Profile Image
    KeeleUniversity
    Answered on October 17, 2013 at 09:33 AM

    HI,

    I am doing everything you described above with the comma and space,  but the notification still arrives to the default e-mail only. I am using a test mode for email. Please advise. Thank you.

  • Profile Image
    ashwin_d
    Answered on October 17, 2013 at 11:06 AM

    Hello KeeleUniversity,

    Please be informed that clicking on the "Test Email" button of your form's notification alert will always send email to your account email address. To test the complete functionality of your form's notification alert, you need to actually submit the form.

    Please send a test submission and I am sure you will receive submission emails to all the email address you have listed in your "Recipient Email" field.

    Hope this helps.

    Do get back to us if you have any question.

    Thank you!

  • Profile Image
    mgocglasgow13
    Answered on November 30, 2013 at 03:37 AM

    I had this problem, tried all the advised methods and none of them worked, so as a long shot I put in {email} with the extra email  {email}, admin@mydomain.com and hey presto it worked. Why did it not work with just the field label E-mail as suggested.

    So {email} it is then

  • Profile Image
    jedcadorna
    Answered on November 30, 2013 at 11:06 AM

    @mgocglasgow13, 

    That's great to hear that the solution works, with regards to your question may we request that you start up a new thread so we could better assist you with your concern. You can use this link when creating a new thread http://www.jotform.com/contact.