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Hide Empty Fields on Autoresponder messageAsked by baio969 on June 07, 2013 at 08:53 AM
I solved my learning for "mails notification", thanks!
Is it possible to receive notification email without fields empty, but only with fields populated from customers (like PDFs attached to files sent to dropbox)?
This would be useful on form with a lot of fields, because not all fields aren't requested, this to avoid a lot of pages of mail.
You can make this possible ny marking your fields required so that the user can not be able to submit the form without filling the fields, you can do this by just clicking on the field and click Required button above it.
If you have any other questions or concerns, please feel free to let us know. Thank you for using JotForm!
Hi gori-mathew, thanks for answer.
Excuse me, maybe I didn't explain.
My form it's enough big, with a lot of fields divided with forms collapse and pages break. Customers are difficul, you know that, aren't it? ;-)
I can't force customers to insert all fields.
To leave form no much binding for customer, not all fields are required because they would be useful but must be optional. Somewhere these optional fields are a lot.
That's way would be useful remove those from notification email.
That's possible. Fields with empty answers can be removed on email notification. Here's how:
Note that this function works only on non-edited email notification. If you've edited your email notification, this may not work so I'd suggest to recreate your email notification and don't make any minor changes in it.
Let us know if you have further questions. Thank you!
Thank you, now empty fields on email notification are hidden, but setup seems doesn't work properly on "Autoresponder Email" that has all fields, also empty fields.
Is it possible to have only populated fields?
Il giorno 07/giu/2013, alle ore 16:34, JotForm Support Forum ha scritto:
Autoresponders are usually custom email messages in response to users. The feature that Elton indicated to you above does not work with that.
Let me forward this request to our feature request list, hopefully it will be implemented sooner than later
Empty fields can now be hidden on autoresponder emails. Just make sure that the "Hide Empty Fields on Emails" is set to "Enabled.
Kindly inform us if you have other questions or concerns.
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