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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is creating new spreadsheet on each new submission

    Asked by Thermopylae on June 07, 2013 at 12:10 PM

    Hi,

     

    My Visitor Sign In form has started creating a new spreadsheet on each form submit. Do you know what is happening with this? It is integrated into Google Spreadsheet. Will I need to remove integration and re-integrate?

     

    Page URL:
    http://jotformpro.com/form/23475400846959

    Screenshot
    new submission form submit integrate integrated remove integration
  • Profile Image

    Answered by sidharth_kch on June 07, 2013 at 01:05 PM

    @Thermopylae

    There was a small technical glitch last week which is already resolved. Request you to please remove the current integration and re-integrate. That should solve your issue.

    Please let us know if you continue to have this issue and we will forward it to our development team.

    Thanks,

    Sidharth