Over quota problem

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    Scott_Hogge
    Asked on June 07, 2013 at 12:15 PM

    Someone sent files over the 100mb quota. I went in and deleted the files but it is still saying there are files in there. My forms have been shut down and there is nothing in the que.

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    EltonCris
    Answered on June 07, 2013 at 01:02 PM

    Hi,

    Your account should be fine now. Kindly relogin to view the changes.

    Thanks!

  • Profile Image
    Scott_Hogge
    Answered on June 12, 2013 at 12:38 PM

    Still having the same problem. It is saying that I have 175 mb of 100 mb and that I am running out of space. I have deleted all files associated with my forms. It should be showing my progress bar at zero but it is not.

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    sidharth_kch
    Answered on June 12, 2013 at 02:02 PM

    @Scott_Hogge

    Your upload space is now reset. Please clear your browser cache and log back in to your JotForm account.

    Let us know if the issue persist.

    Thanks,

    Sidharth

  • Profile Image
    Scott_Hogge
    Answered on June 12, 2013 at 02:06 PM

    Thank You that seemed to work.

     

    Thanks!

     

    ~ Scott