Why can't I drag a PayPal button to my form?

  • Profile Image
    Asked on June 08, 2013 at 12:29 AM

    I get the message "You cannot add more than one payment tool. Please delete the existing one first." Even though I have deleted the payment button before dragging the PayPal button in.


    What am I doing wrong?

  • Profile Image
    Answered on June 08, 2013 at 02:34 AM


    In the form that you have created the Purchase Order is already added.
    Please note that you can only have 1 payment tool in a form. Purchase Order is
    categorized as one of the payment tool which is why you get this message once
    you add another payment option on the form.

    Let us know if you have further questions.

    Thanks for using JotForm.