What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I drag a PayPal button to my form?

    Asked by msoregon91 on June 08, 2013 at 12:29 AM

    I get the message "You cannot add more than one payment tool. Please delete the existing one first." Even though I have deleted the payment button before dragging the PayPal button in.

     

    What am I doing wrong?

    Page URL:
    http://www.jotform.com//?formID=31579286843164

    Screenshot
    paypal button style message tool
  • Profile Image

    Answered by gori-mathew on June 08, 2013 at 02:34 AM

    Hi,

    In the form that you have created the Purchase Order is already added.
    Please note that you can only have 1 payment tool in a form. Purchase Order is
    categorized as one of the payment tool which is why you get this message once
    you add another payment option on the form.

    Let us know if you have further questions.

    Thanks for using JotForm.