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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Name field does not display in email notification sent

    Asked by glen1973 on June 10, 2013 at 01:06 AM

    hello, I'm having trouble displaying the name field in my email notification. I have searched for a solution without luck. When I have checked the submitted forms in my account on Jotform they show, but do not show who the name is through email notifications. Any help you could provide is appreciated. Regards Glen 

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    Answered by glen1973 on June 10, 2013 at 01:57 AM

    I have just noticed, silly my in the email title at the very top of email the name is there. Not sure if it is supposed to be at the right side under question answer or not. Hope this helps someone else with similar problem.  

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    JotForm Support

    Answered by EltonCris on June 10, 2013 at 03:29 AM


    I have now fixed this for you. It should be fine now. Kindly check your form.

    The fullname tag on your email notification isn't correct, you have "{fullName1}" while it should be "{fullName9}".

    Let us know if you have any other questions or concerns. Thanks!

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    Answered by glen1973 on June 10, 2013 at 05:20 AM
    New response receivedworks great, thank you very much. Glen
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    Answered by sidharth_kch on June 10, 2013 at 05:51 AM


    You are welcome.

    Glad to know that your issue was resolved.

    Should you have any questions feel free to contact us.